After having sent in my Sony DC-HC39E to be fixed during its warranty time, a few days ago it would load the tape and after a second print the error C:31:23 on screen. Now I am out of warranty so I searched online for a fix. It was easy. Realy easy. Load the tape, close the lid. Take the battery out. Smack the tape side with the palm of you had a few times, hard! Then put the battery on again and enjoy a functioning camcorder. One thing, I don’t seem to be the only one with these issues with Sony Cams. I have decided that Sony is doing so little for quality control that I will not buy its products anymore.